Terms

Privacy Policy

NEUROMANCERS (“we”) express our respect for your personal data and decision to share it with us by being clear about data we collect and being clear about how we are using it.

 

We collect the personal data that you may volunteer as part of event bookings, membership subscriptions, donations, newsletter sign-ups, applications, surveys, website usage, and more. We may use your data to contact you, verify your identity, manage our programs, and share information about our work. 

 

You can opt out of any and all of our communications at any point by contacting us and we'll delete your information within two weeks. However, there are some essential and/or automatic communications that we are required to send regardless of your contact preferences.

 

We have reasonable measures in place to prevent the loss, misuse, and alteration of your data, but, due to the nature of the internet, we cannot completely ensure or warrant the security of your data, therefore disclosure of your data to NEUROMANCERS is done at your own risk.

 

We do not disclose personal data to any third parties or external organisations other than data processors or platforms that we use to carry out our work. Any transfers of data will be done securely, for example, via encrypted platforms. Your data will never be sold or passed to any third party for any other purpose.

Safeguarding

NEUROMANCERS is run for and by self-identified neurodivergent+ people and is dedicated to our community’s protection and safety. NEUROMANCERS has a duty towards safeguarding as an organisation who works with (and is run by) those who may be considered vulnerable adults. We also recognise that safeguarding is a collective practice, that everyone is responsible for.

 

Abuse: We recognise that abuse can be enacted or experienced by anyone and everyone. NEUROMANCERS supports survivors – whether you are a survivor of sexual violence, physical abuse, emotional abuse, psychological abuse, financial abuse, religious abuse, or other. If you disclose a person or group of people’s abusive and/or harmful behaviour, we will take it seriously. We won’t share that information, or act on it, without your explicit consent.

 

Police: As a peer-led, non-clinical organisation, we recognise the need for mental health resources and programs that do not involve state authority, including police. We know that many in our community have been actively harmed by such interactions, hence why these institutions are not and will never be part of our organising practices. 

 

We recommend that those taking part in NEUROMANCERS events, spaces, and organising use aliases to protect their identity. As an abolitionist, politicised social service, we welcome feedback to aid our continual development.

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“A [politicised social service continues to do grassroots organising to transform the underlying conditions of state violence and does not collude or partner with the police and prison industrial complex, especially where harm to any worker or program participant is possible. A politicised social service ensures a direct line of accountability to the people it sets itself up to serve because they are led by and for — and/or because they have meaningful participation and direction from — those who are directly harmed by systemic violence.” – PAINTING THE OCEAN & THE SKY by Shira Hassan 

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Crisis Disclaimer: NEUROMANCERS offerings and programs are not crisis response. All programs should be in conjunction with and addition to an existing system of personal mental health support. Our offerings are peer-based mental health programs, and bear no equivalent to clinical, professional, legal, or healthcare advice. Our programs are not therapy and no client/therapist relationship is formed by your participation.. Any information provided to you by NEUROMANCERS, or anyone linked to the organisation, is educational only and should not be considered medical, psychological, or any other professional health care treatment.

 

Age Disclaimer: All our programs are intended for those over the age of 18. Those under 18 should seek parent or guardian permission in writing before participating, to meet legal requirements. However, as many community members and participants use aliases, we cannot verify one’s identity or age. This means there may still be young people in our spaces. 

 

We began as a youth-led, unincorporated, organisation, so solidarity with young people is important to our practice. However, our current capacity for working with and appropriately safeguarding young people is limited, therefore we currently do not have specific programs for individuals under the age of 18. We hope to do so in the future. 

 

Discrimination: We require all those taking part in NEUROMANCERS events, spaces, and organising to follow our guidelines and practise non-discriminatory behaviour towards any marginalised or vulnerable people. Those in violation of these terms may be removed. 

Liability Disclaimer

By use of our services, you agree that, to the fullest extent permitted by applicable law, under no circumstances shall NEUROMANCERS be liable for any indirect, incidental, special or consequential damages, including, but not limited to, damages for loss of profits, use, images, data or other intangibles, even if NEUROMANCERS has been advised of the possibility of such damages, that result from the use or the inability to partake in NEUROMANCERS programs. 

 

You agree that, to the fullest extent permitted by applicable law, you specifically acknowledge that under no circumstances shall NEUROMANCERS be liable or responsible for harm or damages arising from your use of the information, facts, and opinions available via our programs or arising out of any action taken in response to or as a result of any information, facts, and opinions available via our programs. 

 

You agree that, by your participation or usage of NEUROMANCERS site, services, programs, and events, that doing so is at your sole risk, that you assume full responsibility, and waive all and any safeguarding-related claims. 

Membership Terms

Eligible members should be:

  • Over 16 years old;

  • Self-identified as neurodivergent+; 

  • In alignment with NEUROMANCERS work and values. 

 

Membership fees must be completed to the set schedule and for each month membership is renewed. The membership will continue automatically until you, the member, pauses or cancels the subscription or until NEUROMANCERS pauses or cancels our programs. 

You must give one calendar month’s notice if you wish to cancel your membership. This must be directly communicated to NEUROMANCERS to be put into effect. If you cancel your membership within three months of activating, you will be charged a cancellation fee equal to three months membership.

 

NEUROMANCERS have the right to suspend service or terminate a membership, if a member violates the terms or guidelines, with a written notice specifying the reasons for the suspension or termination. This notice has an immediate effect.

 

Members may participate in programs organised by NEUROMANCERS, subject to availability and any specific requirements or conditions. 

 

You will receive information, updates, and communications from NEUROMANCERS regarding events, activities, news, and relevant matters.  

 

You are not permitted to share, sell, reprint or republish any other of our materials and resources, including written files, video files, audio files, images, and more. This includes sharing with friends, family, and colleagues. If they would like access, they must seek separate access.

 

By using any of our programs, you understand and agree that all sales are final and no refunds will be provided.   

Certificate Program Terms

“You” refers to the program participant. “We” refers to NEUROMANCERS.

Attendance & Certification 

  1. You agree that to the best of your ability you will complete all necessary steps to achieve certification. 

  2. You agree that if you do not complete all necessary steps to achieving certification, you may not receive a certificate. 

  3. You agree that you meet the entry criteria for this program. If you have any doubts, you will reach out to NEUROMANCERS to confirm. 

  4. You agree that you have the intention, means, and availability to attend all, if not most, of the proposed dates. 

  5. You recognise and understand that all dates and times are subject to change and participants will be notified as early as possible to any date or time changes. 

  6. You agree that in the case you miss any workshop, module, session, meeting, or deadline, you will catch up as soon as possible. You will communicate your efforts to the program leader/s. 

Payment & Fees

  1. You agree that upon, submitting your enrolment form, you will begin or complete your payment. If paying in instalments, you agree to complete your payment to the set schedule. 

  2. You agree to the terms of refund and cancellation, acknowledging that once any payments are made they should be considered non-refundable and any instalment payments must be completed to the set schedule. 

  3. You understand that, if needed, you can reach out to NEUROMANCERS to cancel your place. Cancellations can only occur before the registration closing date. You will receive a full refund (minus processing fees).

  4. You understand that after registration closes, any cancellations do not qualify for refund. You understand that it is possible to postpone your place to the next available cohort, in acknowledgment that you may also pay the difference for any fee increases with future cohorts. You understand that early withdrawal without postponement means you will be charged for the program in full.  

  5. You understand that NEUROMANCERS will work with each individual to find a solution and may offer refunds in exceptional circumstances and at our discretion, but this is not to be expected or relied upon.

Practical Placement 

  1. You understand that the course expectations include a commitment to the entirety of the program, including your Practical Placement. 

  2. You understand that this placement does not mean you are an employee of NEUROMANCERS and completing this on a voluntary basis as part of the educational program. 

  3. Unless otherwise agreed in writing by NEUROMANCERS, the placement is for the purposes of the program only. Whether or not it can be considered part of placement hours for an external program or qualification is at the discretion of the teaching body and educational institution you may be studying with.

Safeguarding & Conduct

  1. You agree to notify NEUROMANCERS to any element of your personal or legal history that could morally or legally impact or affect your ability to support vulnerable adults during the program. Furthermore, you agree to complete a DBS check for safeguarding purposes.

  2. You agree to keep confidential any information shared within the program, including your Practical Placement. This includes information about fellow program trainees, any peers you are supporting, and all workshops and learning materials. You understand that sharing such information outside of your cohort will lead to removal from the program without refund. 

  3. You understand and agree not to share, sell, reprint, or republish any of our materials and resources, including written files, video files, audio files, images, and more. This includes sharing with friends, family, and colleagues. If they would like access, they must seek separate access and register individually.

  4. You agree to respect the community guidelines proposed in the Introductory Workshop and beyond. You will behave in a respectful, non-discriminatory manner towards all fellow participants, course leaders, and NEUROMANCERS members. 

Access & Support 

  1. You agree to identify any access needs you may have and clearly share those in writing with NEUROMANCERS. You understand that NEUROMANCERS will support those needs to the best of our ability, but may not be able to do so entirely. 

  2. You agree that you will be provided a point of contact for the duration of the course and any issues should be communicated directly to this individual.  

  3. You understand and recognise that this course is an educational certification program, not a qualification.  

  4. You understand that NEUROMANCERS and the program leader/s reserve the right to remove any participants in violation of any of the listed terms, and any additional NEUROMANCERS terms, without refund.

Data

  1. You understand that NEUROMANCERS will handle your data carefully. Your data can be amended or removed at your request, except any data we may need to run our program. You agree that NEUROMANCERS can and will use your data to contact you about the program as well as share future opportunities, issue certificates, and similar activities. Once the program is complete, we can remove or anonymise all your recorded data from our systems at your written request.  

  2. By participating in the program, you consent to taking and recording of photographs, videos, and/or audio recordings that may be made that may contain your image, your voice, your writing, and/or your likeness. Please note that these materials may be shared with other participants who have registered for the program. This data may also be used on our social media, although additional consent will be obtained in these circumstances.